Working with Backyard Oasis was a pleasure. From start to finish, they were friendly, professional, knowledgeable, and on-schedule. We are so happy with our pool and the care they've given us as we adjust to being pool owners (which was more complicated than I'd expected ;-)) If you're thinking of adding a pool to your home, you would be well served to give BYO a chance to bid on the project!
Our BO pool , waterfalls and hot tub operates and looks as good as the first summer we had it built , 9 years ago! We have referred them over the years for their integrity and workmanship.
I did my due diligence before selecting Backyard Oasis Pools (BYO). I have a relatively small area but wanted maximum pool size and features. BYO was the only company that listened to my desires and designed exactly what I wanted within my pool range budget. There was no hard sell, there was complete disclosure estimates on each sub contractor. Each phase of the construction (the dig, electrical, plumbing, Gunite, plastering, concrete walkways/stone wall, fencing, landscaping) was done with best in the business subs and BYO staff. Sean, the owner, constantly checked the progress and quality of construction. I ended up with beautiful pool, done in a timely manner that is the envy of the neighborhood and a family delight.
I am beyond impressed with the level of service I received from everyone in the company throughout the whole pool construction process and after the pool was up and running. In the past, I have dealt with contractors (in other areas of construction) that do not communicate and keep me updated during the construction process and that do not handle questions and concerns after everything is complete. But the whole staff, including the 2 owners, replied immediately to all my questions (even during the holidays) and made me feel like a valued customer and that my pool was not just another project. They took a vested interest in my project from the beginning and kept it that way and they still are even after everything is done . I would HIGHLY recommend them to anyone interested in installing a pool.
Paradise made easy! The thought of building a pool was scary and overwhelming! From the time that I contacted Backyard Oasis, that all changed. Vance Willis came to the house and helped me understand the process and what to expect. He took me to some of their houses that have had pools built and that was helpful. That helped really figure out the features that I wanted. The most impressive part is the training that I was given in order to properly maintain the pool. I can't imagine having any other company build my pool!
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