Love my new floors! Carolina In Home Flooring replaced all the old, outdated carpet in my office condo with new carpet and LVP. See the before and after pictures, what a difference! From the very first meeting with Herman all the way to the install date, every step of the project was on time and very well communicated both through emails and phone calls with sales, office staff, scheduling and the installation team. Herman was friendly, helpful and very knowledgeable (and patient) by helping me choose the flooring that would work in my space (so many choices!) The install team showed up on time and did a great job. I would definitely recommend Carolina In Home Flooring. Give them a call, you won't be disappointed!
I highly recommend you use Carolina In Home Flooring. The team did a great job retrofitting 9 floor returns, replacing the metal returns the builder used with wood and even stained them to match the hardwood floors. Outstanding customer services from Kelly, Mike, Oscar and Fidel. Fidel did an amazing job, he is a craftsman for sure. Super clean, outstanding customer experience. I will definitely use them again and I recommend you hire them too.
We are enjoying our recently installed new carpeting. The installation and the results were impressive. It looks beautiful, feels great under foot. This was a big project, replacing existing carpet and padding for all of the second floor and connecting stairways. It was completed in less time than expected, with attention to detail, including avoiding collateral damage to molding/walls, and an excellent cleanup. We also appreciate the owner's kindness and accommodations, honoring our concerns and requests about how and when the work was to be done during this pandemic. Good work by good people.
We had an excellent experience working with Carolina In Home Flooring & Design Center. We received numerous estimates for our upstairs flooring, but Lonnie was able to secure the most competitive options for our budget. In addition, he was incredibly friendly without being pushy and prompt with estimates. Their office manager, Kelly, handled the ordering, appointment, and payment details with great efficiency. Our job, estimated to take two days, was finished in just one by Oscar's team. There was one small board at the top of the stairs that needed some extra attention, which Oscar fixed personally within the next few days. He even called back to check and see if we were satisfied. No haggling or unexpected surprises/expenses. Just a very good experience!
I can't get through their dysfunctional automated phone system to talk to anyone directly.
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