Our management company hired your company to move me into temporary housing while my townhouse was being renovated this past June. Everyone was efficient, courteous and very timely. My husband and I were so happy that we bought them lunch. A couple days ago, they returned and the same team moved us back to our original townhome. We had no worries.They did an exceptional job. Again, my husband and I bought them lunch. They were personable and efficient. We consider them family and I would highly recommend them. Thanks fellas. Kevin and Reba Williams - Greensboro,.NC
I have used Excel moving 4-5 times over last 20 years. I have always been happy with movers and customer service. However, this was the last move we will do with Excel. They are unresponsive when it comes to taking care of customers after they are finished getting paid. I had many items damaged this move, and the response was very poor. I expected better out of a company we have recommended to so many. Take better care of your long time customers !
Wow, these people were great from beginning to end, and we had a complicated move combining two households and moving across the country. The sales process was straightforward. The coordinator was absolutely stellar. The driver was extremely professional, and the crew was efficient. It was a great experience.
We had a 2000+ mile move, and were so satisfied with Excel Moving & Storage! They arrived right in the middle of the estimated delivery window, and were extremely fast & efficient (2 bedroom apt was packed in 3 hours; everything was loaded onto the truck the next day in 2.5 hours; everything was unloaded and assembled in 2.5 hours as well). Additionally, there was very minimal damage (only one bookshelf had any damage, and it was already an old, low-quality item--everything else of ours including TVs and furniture arrived in the same condition it had left). Further, they were communicative with us at each step. The service was very professional too in protecting all of our belongings as well as both homes we moved into/out of. We couldn't be more pleased with this service!!!
They were wonderful from beginning to end. Kim kept me informed about what to expect and who would be assisting. Rose and Courtney were punctual and worked very efficiently. Dennis and Elmer arrived on time and they along with Wilson and Osmer were professional, dependable, and so efficient. Dennis was the driver and he kept me informed about when to expect the delivery and he was true to his word. When the move was over, it was as if we were family. I would highly recommend Excel as it was done most professionally from beginning to end.
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