These guys have a great business model. From sales to operational followup, they kept us in the loop throughout the process. The crew was outstanding (Alex/Cruz), always keeping me updated on any needed modifications. Good price and professional team, great option on any exterior remodel. They had to troubleshoot a large wood rot in the back of the house and priced it fairly to help protect our home.
This a company you can trust and be reliable. I even can give more than 5 stars if I could. From day one when I call to company my experience with My Guys is the best what I had before. Never before I had been in the such good mood during any repairs. All repairs: new windows, trim work, siding and even roof made with good quality. I would like to mention and say Thank You Very Much to all who shows up at my house; Joe Bass and Shannon, Shane, Stephen and Dave, and absolutely wonderful team Daniel and Charlie. Daniel and Charlie show up on time and cleaned up after themselves every day before leaving. They got the job done quickly and we are more than satisfied. Highly recommended. Outstanding service. Now it's my company.
For less than half the price quoted to us from another company for just replacement windows, we were able to get top quality windows, a new door, and front railings. It was very easy working with the My Guys team. We didn’t have to do anything prior to installation. They replaced our window treatments and cleaned up. They did not consider the job finished until we were 100% happy and they were 100% satisfied that they gave us the best service.
We chose My Guys Remodeling for 3 primary reasons - product quality, customer service and installation experience. After researching various windows, we decided that the Vytex Potomac series would be an excellent choice. The positive customer service experience began with Judy and Dave at the Raleigh home show. They were incredibly knowledgeable, sincere and helpful. Dave and Joe followed up with on-site visits to measure and provide trim solutions to ensure a quality finished look. The install team, Daniel and Charlie, were quite competent and meticulous in their work. Whole house window replacement can be daunting but the My Guys Remodeling team took all of the pain out of it. We would highly recommend them.
I was truly blessed to have selected this company to do my home and my rental. From the crew members (Danny and Charlie) and the support of the owner, operations manager and Project manager, We were truly taken care of! We love our new windows! Thank YOU all so much. We will always use you for future work on my two homes.
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