This company is exactly what they say they are. Good, clean, honest, hard working professionals who want to do right in the world. We never felt pressured. The proposal and work were done timely. Walt was there to answer questions before, during, and after the work was complete. We had peace of mind working with Raleigh Mold and you can't put a price on that!! Prices were in-line, if not less-than, others in the industry. When we compared proposals we were getting much more from Raleigh Mold. We hope we never need their services again, but if we do we won't hesitate to use them. Thank you for everything!!
Walt was very responsive and arrived on time. He was professional and after examining the problem areas in the home he explained what was happening and that it was a simple fix. Because he knew the exact cause within 5 minutes of walking in the home he didn't even charge us for the inspection visit. I highly recommend Walt as he brings years of expertise and provides peace of mind.
I called with a question and this business was very polite to me, patient with my questions and understanding, did NOT haggle or judge me. Base on customer service alone I give 5stars, if I decide to do the work I will definitely call them back. Good customer service is hard to find these days. Thank you for your kindness and patience.
Walt replies quickly and got to our house within a couple days of me calling. He took pictures of the places he inspected and explained his findings in detail. He also helped interpret the lab results so that we understood what was going on. I would definitely recommend him to anyone!
Raleigh Mold Inspection and Remediation did an awesome job ridding our rental of mold. Walt showed up on the same day we called to give us an estimate, and then was available to complete the job just a couple days after we made the decision to ask him for help. He also installed R19 insulation for us. We were on a tight budget and their fee was very reasonable for all these services compared to competitors. Thanks, Walt!
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