Signature smilies provided an outstanding experience today for me. Going to the dentist has always been stressful and tense but for the first time I experienced the complete opposite. This was actually enjoyable! I highly recommend visiting Signature Smiles as the entire process was seamless.
I hadn’t been to the dentist in years and it was mostly due to fear and hating people prodding at my teeth. Dr. Cook and his entire team are so awesome! Bedside manner is huge with me and they walked me through every step. My 9 year old sees him too and she had never been to the dentist before. She was not afraid and did very well with her exam and fillings. I will definitely return.
Wow! Is what comes to mind when I think of my experience with this dentist office. They were phenomenal. The whole environment, and the positive energy was a breath of fresh air. Dr. Cook and his staff are very informative, friendly, personable, and down to earth. They answered any questions and/or concerns I had with ease. This is my husband & I dentist for life!
Upon moving to the area in Jan 2020, my family and I were in the market for a dentistry that was not only close to our home but would be able to accommodate our entire family, including our 3 yr old and 10 yr old children. So like most people, we sought Google and Facebook for recommendations. There were several recommendations for Signature Smiles and after reviewing the dental office’s website, it seems that they were in close proximity to our residence and scheduled children for routine cleanings! At this point, it was a no-brainer to schedule an appt. I initially spoke with Carol, the office manager, who quickly got us all scheduled for same day appointments, which was super convenient!! She sent us our paperwork to complete electronically, so there was not a need to print unnecessary paper. Huge BONUS!! Upon arriving to the office for our initial appointment in Jan 2020, the office was clean, there were newer books and toys for the kids to occupy their time while waiting and they even had a nice drink station (pre COVID-19). The office wasn’t overly packed with people which was nice. Our wait time for that appt was about 10 mins. They took us all back for our cleaning. Our son went to a separate chair and he did great all by himself! My daughter accompanied me and she did great as well!! I really appreciate the thoroughness & patience of the hygienists and Dr. Cook during the cleanings and the oral exams, for not only myself but for my children. I didn’t feel like we were just a number. Also, neither he or his team members did not recommend procedures/services that we didn’t need, like I’ve previously experienced from other dental offices. We felt like valued customers. Which, I feel, is really important these days. Following the routine cleaning, I was really thrilled that my daughter was happy and relaxed, as this hasn’t always been the case at our former dental office. This speaks volumes about the patient care that Dr. Cook and his team provides. We are so very grateful and thankful! Upon our exit, the hygienist asked my children if they wanted to choose something out of the “treasure box” and that brought nothing but sheer joy to my children. They still play with toys from that treasure box to this day and they know that after each cleaning they’ll get a surprise from the “treasure box!” Little gestures such as these go a long way for children. Overall, I appreciate Dr. Cook & his team not only doing such a great job in providing excellent oral care but going above and beyond in making sure my family always feels taken care of during each visit. That’s equally important to our family than the oral care itself. Thanks again and keep up the excellent work, Dr Cook and your AWESOME team!!
My 7yr old son is a wiggle worm. Getting dental work on him was a challenge at other dental offices so I contacted Dr.Cooks office and they were able to get everything done in 2 visits. Dr. Cook and his staff work very patiently with him. My son loved his experience and gained trust with their staff. I was present throughout the whole procedure. We found our new family dentist! Thank you❤️
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