I have always had great experience at Tarheel periodontics. But my experience with Dr. Valentine is one which stands out. I got last min emergency appointment on a Friday evening (thanks to Kay), when my implant crown got stuck midway; and could not be taken out by my dentist. The screw head had worn out and was not ready to unscrew. Thanks to Dr.Valentine ( with his parallel thinking) and Claudia's assistance got me out of the fix. Implant crown was out and healing cap was in again, although I was back to status quo; I was and still am a very happy patient.
I was referred to Dr. Kretchmer by my regular dentist after they spotted an unusual spot on my gums. When I initially called the office to set up an appt, the staff was incredibly friendly and helpful scheduling me as quickly as possible - not to mention at the location most convenient to me. Dr K. And staff had the most amazing bedside manner and really helped me feel comfortable in an uncomfortable situation (of not knowing). Again the entire staff working quickly to schedule my procedure and made me feel completely taken care of every step of the way. I could not have asked for a better experience from start to finish. If your looking for top notch expertise and caring professionals, this is the place! If I ever need specialized care again, I’m only calling Tar Heel Periodontics and Implant Dentistry!!
I have a large fear of any type of dental work. And here I was needing some major work on my teeth. Well, to make a long story short, I could not have imagines an experience any better under the circumstances. The staff was EXTREMELY respectful, sensitive and helpful. And Dr. Valentine, well, I could not have asked for anyone better equipped!
Avoid this establishment at all cost. They were completely negligent with my mother's care and should be reported to the state. My mother came here for a periodontal cleaning on 4/17/2019, and was over-medicated, dizzy, and after her procedure she had to lay down for an hour and a half. She was advised to swallow a glucose pill given to her, despite the fact that they had numbed her whole mouth, so she almost choked on it. She threw up the entire pill. After all of this, she was given her car keys and told to drive herself home. She could have been killed or killed someone else driving, she could have fallen asleep at the wheel due to all the medication given to her. This is not the patient care that she deserved after paying for a $2000 procedure. I am absolutely disgusted by this establishment's policies and protocols regarding their patient care and would never recommend them to anyone.
Dr. Kretchner is great... very caring knowledgable staff that just instantly makes you feel comfortable.
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