I first booked an appointment online, as first time customer. I promptly got a phone call from the receptionist, who was friendly and helpful. Angel cut my hair to perfection! She super friendly and knowledgeable on cutting curly hair. I booked my follow up appointment before leaving. Wonderful salon!
I went to Twisted Scizzors today to get a haircut. I had an appointment at noon and promptly got there at 11:58 am. First impression was a rather cold reception from the gal at the front desk. There was no effort to make a new customer feel welcomed. After doing some light paperwork I stood around for the next 15-20 minutes waiting for my hairdresser to be ready. I was in half the mind to walk because there was no effort to engage me positively on why a delay was occurring. I wish appointment times would be kept up more diligently. After that, the chair that I was about to occupy was very half-heartedly wiped down by the same receptionist lady. There was still a whole bunch of hair from the previous client on the seat. Thankfully my hairstylist Jessica was very gracious and wiped it down again. The saving grace was that my hairstylist Jessica did a great job. She listened and took direction and made sure I was happy with my haircut. I was very happy with her attention to detail and the interest she took to make sure I liked my cut. Advice to owners/management: Train front of house staff to be more pleasant and courteous and less rigid and condescending.
The end result was not impressive. The cost was 48 dll. I was happy because I wanted to look good. It is disappointing that they ruin the hair. I will have to walk down the street with this horror of cut that made me "J". I took the picture of what I wanted and it looks nothing like my appearance. I would like you to ride money again. I had a lot of illusion because in this place you will find a professional stylist. Bad experience.
Ashley Weldner is an amazing artist! I brought my granddaughter in to have her hair colored pink and blue and Ashley made her look like a rock star! She is thrilled with the look and so am I. I highly recommend Ashley and Twisted Scizzors Salon.
Amazing service! I'm in love with my hair. Exactly what I wanted. They take the time to get to know you and your hair so you leave happy and regret free! Taking my 3 year old next weekend for his haircut. He is not a fan of haircuts so they have him scheduled for an hour appt so they can go slow and help him with his fear. I'm amazed by the level of care and understanding. Customer for life.
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